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Shipping of all weapons and armor may take up to
6
weeks depending on availability
Please call and ask if this is a rush order.
(860)
214 - 4758
or
email us at
steven@twilightarmory.com
We
really love going out of our way for you.
It
makes life more interesting :-)
We accept checks or money orders made payable to Twilight Armory
PayPal
is accepted
Please allow an extra 14 business days for the processing of Personal Checks.
Please note: All payments must be made in U.S. dollars.
Please note: There is a $20.00 charge for bounced checks.
Money orders can
be cheaply purchased at the post office,
(BTW money
orders can be bought by credit cards.)
DELIVERY
All standard items in stock: Please allow 2 weeks from the time we receive your order.
All domestic orders shipped via USPS Priority Mail or UPS depending on size of order.
Next Day Air, 2ND Day Air, 3RD Day Air
are available for AN ADDITIONAL COST.
Please contact our main office at (860) 214-4758
or
email Questions@twilightarmory.com
To get a quote on these services.
Please note, items not in stock, will be sent as we receive
them from our suppliers.
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SHIPPING & HANDLING
for
weaponry and armor
"Shipping and Handling Charges in USA only"
"Shipping Instructions"
or just
call us, we will figure it out for you. (860)
214-4758 or
email Questions@twilightarmory.com
1: Add the cost of all items on the order form (sub-total).
2: Find the sub-total's shipping cost from the list below.
3: THIS IS YOUR ORDER'S TOTAL SHIPPING COST.
(INTERNATIONAL ORDERS ARE SHIPPED AT COST)
UP TO $9.99 ....... $10.00
$10.00 TO $49.99....... $20.00
$50.00 TO $99.99....... $30.00
$100.00 TO $199.99....... $35.00
$200.00 TO $499.99...... $50.00
$500.00 AND OVER SHIPPED AT COST
ALASKA & HAWAII
INTERNATIONAL ORDERS
and CANADA
Please call for quote.
Also due to some countries laws we
can't ship to you. Sorry.
(860) 214-4758
or email us
Questions@twilightarmory.com
WARRANTY
We will replace any (non clothing) items which are in some way defective in workmanship or materials. You may return it within 30 days of receiving it in its original packaging and condition for replacement. We can not replace, exchange or refund any custom made
orders. There is a 15% re-stocking fee on every frivolous return. Shipping is non refundable. We reserve the right to charge a five dollar administrative fee on canceled orders.
RETURNS and EXCHANGES
You must contact us prior to returning any item for an exchange or refund. We will issue you a RAN (Return Authorization Number). Items received without a Return Authorization Number will not be accepted. Any such items may be returned to the customer at the
customer's expense.
Items must be returned in the original packaging and condition. The RANumber must be clearly written on the package. Please include a copy of your invoice and an explanation for the reason of the return.
After the 30 day return period, Twilight Armory reserves the right to accept or deny merchandise returns for store credit.
ITEMS DAMAGED IN SHIPPING
All our products are shipped in new condition and are insured. Twilight Armory is not responsible for any lost or damaged items incurred during
shipment. If a loss or damage occurs during shipping:
1. Retain all packaging and shipping material.
2. Contact the shipping carrier - UPS, or USPS.
3. Contact us so that we may be able to assist you and the carrier in resolving the issue.
4. Do not return the package to us.
PLEASE NOTE
YOU MUST BE 18 YEARS OLD OR OLDER TO ORDER WEAPONS
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Twilight Armory